Job Title: Automotive Dealership Root Cause Engineer
Location: Dearborn, MI with occasional local travel to South East Michigan Dealerships
What you’ll be doing:
The Root Cause Engineer is responsible to lead electrical issue identification and resolution for all electrical features on a program line to ensure successful vehicle support while working with various Engineering Support teams that include systems, wiring, design release and validation engineers, Program Management, and dealership teams as required to support vehicle programs. Responsibilities include:
· Rapid troubleshooting / triage of vehicle electrical systems including
o Software Issues
o Calibration Issues
o Wiring issues
o Electrical component issues
o Vehicle networking issues
o Vehicle System issues
· Drive identified issues to closure
·
Provide preliminary triage of the ECU Software log events, primarily for Infotainment and Connectivity modules, provided from the customer via In-Vehicle trigger. Collaborate with module Engineers to identify existing or new issue.
· Provide response to the short-listed dealers within 24hrs, acknowledging the issue.
· Identify the ECU Software for all ECUs on the target vehicles. Recognize the dependencies of other ECU Software to be updated along with Infotainment and Connectivity modules.
· Collaborate with Over The Air Software deployment teams to deploy Infotainment and Connectivity module Software and other dependent ECU Software as needed to the targeted vehicles.
· Investigate mis-build or incorrect configurations contributing to module programming issues.
· Work on-site at Ford facilities collaborating with dealership, Engineering, and OTA teams.
·
What you need for this position:
Basic Qualifications:
· Bachelors in electrical engineering, Computer Engineering or Computer Science
· Knowledge of CAN based communication and tools
· Knowledge of OTA (Over the Air Updates).
· Experience with multimeters and oscilloscopes
· Outstanding communication and organization skills
· Self-starter with ability to work independently
Preferred Qualifications:
· Knowledge of CAN-FD
· Knowledge of Ethernet protocol
...work alongside and gain mentorship from advertising professionals and leaders, in addition to working on real client work. As an intern, we expect you to give us your energy, enthusiasm, and thirst for knowledge, and we'll give you a hands-on, insider introduction to...
Class A Get your career launched at Swift JobNew Drivers with Less than three months experience will drive with a "Driver Coach" for 200 hours BTW time. Then assigned your own truck as a solo driver. Take home time anywhere, you can bring your Dog and have a rider come...
...career and community opportunities centered around leadership, personal growth and development. Consider joining our family take care... ...customer experience? Then join the Meijer Family as a Personal Shopper in our Digital Experience Department at our West Bend, WI Store...
...services. We are proud to serve our community with a Level III Trauma unit, Center of Excellence for Total Joint Replacement, Level I Nursery, American College of Radiology Accredited Facility, as well as many other state of the art services to ensure our patients are...
NoGigiddy is seeking a motivated and energetic Entry-Level Remote Sales Development Representative (SDR) to join our remote team. In this role, you will be responsible for generating and qualifying leads, setting up meetings for the sales team, and supporting our sales...