Job Description

We have partnered with a Financial Planning Company in Irving, TX that is hiring 2 Bilingual Collection Reps!

If you’re a motivated, bilingual professional with collections experience, we want to hear from you! Apply today and take the next step in your career.

Job Title: Bilingual Collections Representative

Schedule: Monday - Friday + occasional Saturdays: 8:30am - 5:30pm

Pay: $20-$24 based upon experience

Location: Irving, TX 75063 - potential to work-from-home once training is successfully completed

As a Bilingual Collections Representative you will be responsible for contacting customers with delinquent automotive loan accounts, negotiating payment arrangements, and utilizing skip-tracing techniques to locate customers and collateral. You’ll work in a fast-paced, high-volume environment, using your negotiation and problem-solving skills to recover outstanding debts while maintaining excellent customer relationships.

Job Details:

• Contacting customers to negotiate payment arrangements on outstanding accounts
• Managing and reviewing a queue of accounts through calls, emails, and follow-ups
• Conducting fact-finding to locate key financial and collateral information
• Skip-tracing to track down hard-to-reach customers
• Maintaining confidentiality while handling sensitive data
• Collaborating with the team to create a positive, productive work environment

Job Requirements:

• Bilingual (Spanish & English) – required
• Minimum 2 years of experience in collections – required
• Preferred: Auto collections & bankruptcy experience
• Strong negotiation & communication skills
• Tech-savvy – comfortable using computers and collection software
• A results-driven mindset and a genuine desire to learn and grow 

Hiring Process:

• Passing clerical testing
• An in-person interview
• A clear background check and drug screen

 #IRVING123

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