Job Description

Join to apply for the Clinical Medical Assistant role at Better Health Group. Overview Our purpose is Better Health. Specializing in primary care for patients 65+ is our passion. We value you. Team members at Better Health are living their why and building their careers with a reliable team that shares the mission of providing 5-star service that always puts patient care and outcomes first. Why Join Our Team Career opportunity that helps you grow personally and professionally Passion for helping others achieve Better Health Be part of a growing team that shares your mission We take great care of our team so they can take great care of our patients and achieve Better Care. Better Outcomes. Better Health. Position Objective The Medical Assistant is a clinical role responsible for administrative and clinical tasks, including maintaining patient records, preparing patients and rooms for examination, assisting physicians with exams, and performing front‑desk tasks. Responsibilities Greet and prepare patients for provider examination by obtaining patient history, chief complaint, current medications, medical history, allergies, surgical history, family history, social history, and other preventative medicine reviews; take vitals and record information in the patient electronic medical record. Assist provider with examination, treatments, and procedures as directed. Maintain complete and detailed records electronically in the EMR. Measure and record vital signs and record them in the EMR. Handle all front‑desk operations, including answering phones, greeting patients, scheduling appointments, addressing routine inquiries, and triaging calls. Maintain patient medical records in accordance with the center's policy. Explain treatment procedures, medications, diets, or provider’s instructions to patients. Prepare both patient and room for examination. Complete patient phone calls including proactive care coordination, medication reminders, appointment reminders, transitional care management, and complete documentation with telephone encounters accordingly. Provide both patient and provider support during procedures by handing instruments or equipment to the physician as directed. Clean and sterilize instruments and equipment after use and dispose of contaminated supplies. Perform clinical duties including administration of oral and injectable medications, irrigation of eyes and ears, dressing wounds and incisions, starting and monitoring IV infusion, and assisting physicians with any/all procedures as requested. Perform in‑office diagnostic tests including eye exams, electrocardiograph, administration of oxygen as ordered, pulse oximetry, peak flow, and inhalation treatments. Perform in‑office CLIA‑waived lab tests. Carry out quality controls related to lab equipment and testing; complete and maintain lab‑related logs; perform PT/INR utilizing CoaguChek/Coag Sense machine; and perform glucose testing utilizing glucometer. Accurately complete electronic medical records to include medical services rendered, test results, and supplies used. Monitor disposable inventory and place orders for medical supplies and pharmaceuticals as requested. Draw blood and process specimens for send‑out. Provide patient education as directed by the provider. Assist front office tasks by performing additional clerical duties, including patient check‑in/out, referrals, prescription medication management, inbound/outbound telephone calls, etc. Help maintain an adequate inventory of office medications and medical supplies and orders as needed. Assist in onboarding and training new team members. Assist with inventory and maintaining office supplies. Additional duties as assigned. Position Requirements / Skills High school diploma or equivalent required. Completion of Accredited Medical Assistant program preferred (RMA or CMA). Minimum of 1 year of experience as a Medical Assistant. CPR certification preferred. IV Start Certification preferred. Phlebotomy experience preferred. Knowledge of medical coding preferred. Knowledge of HIPAA preferred. Knowledge of OSHA preferred. Working knowledge of common prescription medications for the patient population assigned. Basic computer skills, including familiarity with electronic medical records. Must be able to display excellent telephone and switchboard etiquette. Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real‑time collaboration. Physical Requirements Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye‑hand coordination. Requires standing, walking, pushing, bending, kneeling, and reaching arm’s length and overhead for prolonged periods. Requires ability to sit or stand for prolonged periods. Must be able to lift and move patients and medical equipment as needed. Requires ability to lift/carry up to 15 lbs. Requires corrected vision and hearing within normal range. Ability to sit for extended periods. Ability to operate a computer and telephone. Have own means of transportation. Key Attributes / Skills Positive work ethic that inspires others and models the behaviors of core values and guiding principles. Effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments. Works within the Better Health environment by facing tasks and challenges with energy and passion. Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals. Demonstrated ability to handle data with confidentiality. Works cross‑functionally with multiple teams; able to work independently with minimal supervision. Excellent organizational, time‑management, and multi‑tasking skills with strong attention to detail. Excellent written and verbal communication skills; comfortable communicating with patients, providers, health plans, and stakeholders. Strong interpersonal and presentation skills. Strong critical thinking and problem‑solving skills. Results‑oriented with a focus on quality execution and delivery. Appreciation of cultural diversity and sensitivity toward target patient populations. Compensation & Benefits We offer a highly competitive compensation and comprehensive benefits package: Competitive base salary Medical, dental, vision, disability, and life insurance 401(k) with employer match Paid time off Paid holidays Pay Range: USD $17.00 – $22.00 /hr. Seniority Level Entry level Employment Type Full‑time Job Function Health Care Provider Industries Hospitals and Health Care #J-18808-Ljbffr Better Health Group

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