Description
:The Contact Center Specialist II is responsible for managing interactions with consumers to ensure high level of customer service. Key responsibilities include answering consumer inquires, directing them to the appropriate department, centralized scheduling services for clinics, and other duties related to ensure patients can easily access their provider(s). Education: • Required: High school diploma or Equivalent Experience: • Required: 1-year customer service experience and/or competency completed in Contact Center Specialist I role for a minimum of 6 months or equivalent skills. • Preferred: 2+ year customer service experience, healthcare experience, and/or call center experience Skills: • Strong customer services skills that demonstrate empathy, kindness, safety, and compassion • Problem solving skills to analyze and respond to consumer inquires • Ability to work independently and as a member of a team • Possess excellent time management skills • Professional written and verbal communication skills • Proficient in Microsoft Office Programs as well as healthcare related programs • Ability to multi-task, manage call volume and prioritize patient needs • Ability to make timely decisions and provide best possible outcome • Competency in required skills as a Contact Center Specialist I or equivalent skills Licensure/Certification/Registration: ▪ N/APool Attendant, WATR - Starwood HotelsAbout the RoleWere currently seeking a Pool Attendant to assist guests with anything and everything they need while lounging poolside, from delivering towels to setting up a beach chair in the perfect spot. Youll also be expected...
...in living fuller, more self-directed lives. As the need for our services continues to grow, so does our commitment to hiring people who are ready to show up, step in, and make a lasting impact. Join our Talent Community and be the first to hear about exciting...
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...schedule. Set your own hours! Job Type: Contract, Full-time, Part-time, PRN For more information about us, please... ...Benefits: * 401(k)* 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Paid time off * Professional development...
...train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a proficient UI Designer to join our team to train our AI chatbots to code. You will work with the chatbots that we are building in order to measure their...