Description
:The Contact Center Specialist II is responsible for managing interactions with consumers to ensure high level of customer service. Key responsibilities include answering consumer inquires, directing them to the appropriate department, centralized scheduling services for clinics, and other duties related to ensure patients can easily access their provider(s). Education: • Required: High school diploma or Equivalent Experience: • Required: 1-year customer service experience and/or competency completed in Contact Center Specialist I role for a minimum of 6 months or equivalent skills. • Preferred: 2+ year customer service experience, healthcare experience, and/or call center experience Skills: • Strong customer services skills that demonstrate empathy, kindness, safety, and compassion • Problem solving skills to analyze and respond to consumer inquires • Ability to work independently and as a member of a team • Possess excellent time management skills • Professional written and verbal communication skills • Proficient in Microsoft Office Programs as well as healthcare related programs • Ability to multi-task, manage call volume and prioritize patient needs • Ability to make timely decisions and provide best possible outcome • Competency in required skills as a Contact Center Specialist I or equivalent skills Licensure/Certification/Registration: ▪ N/A...Job Description Job Description DRIVER CDL B Are you tired of being on the road for days?? Would you like to be home daily?... ...seeking a highly motivated, enthusiastic Transport/Delivery Driver (Class B) to run our transport shuttle regionally. RESPONSIBILITIES...
...Experience in sales preferred Proactive in problem-solving Able to work in and manage a team environment Experience in Windows... ...sick days) Salary plus commission/bonus Training Hybrid/Remote Work Health benefits Growth potential/opportunities for...
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...Duties: - Sorts mail according to destination and type. - Delivery and pick-up of mail/parcels and overnight letters and packages to all floors. - Assist with the sorting and delivery of Staples Office Supply orders. - Monitor and maintain mailroom and Xerox supplies...