Main Duties Answer customer inquiries Respond to customer inquiries in a timely manner and provide accurate and detailed answers to customers by phone, email, online chat and other means. Familiar with the company's products and services, able to provide personalized advice and solutions to customer needs. Customer Complaint Handling Receive customer complaints, listen patiently to customer opinions, and actively coordinate with relevant departments to solve problems. Track the progress of complaint handling, ensure that the problem is properly solved, and provide timely feedback to customers on the results. After-sales service and support Provide after-sales service, such as product use guidance, troubleshooting, etc., to ensure that customers can use the company's products smoothly. Regularly visit customers to understand the use of products, collect customer feedback and improve customer satisfaction. Customer Relationship Maintenance Maintain good communication with customers and establish long-term and stable cooperative relationship. Regularly push the company news, product updates and other information to enhance customer stickiness. Customer data collation and analysis Organize customer inquiries, complaints and other data, analyze customer needs and satisfaction, and provide support for the company's decision-making. Explore the potential needs of customers and provide suggestions for the company's product and service innovation.
...Opportunity: Grow Your Career Responsible for maintaining a clean and organized store environment with a focus on floor care. Responsibilities... ...internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect...
...LLC, a high growth logistics company with an asset division located near Gainesville, GA is currently searching for an experienced Carrier Sales Representative. The Carrier Sales Representative supports senior account managers in developing carrier contacts for regular...
Job Description Job Description Position Description: At Create Salon Collective, we offer the best of all worlds! Enjoy flexible schedules, competitive experience-based pay, and a supportive, creative team environment. Our salon professionals enjoy elite education...
Class A OTR Truck Driver JobCall me at (***) ***-**** anytime.We are located in Lansing IL.Looking for Owener operators. Company drivers. Team drivers.Pay: $3000 to $5000 a week.We are offering equipment which is no older than 2020.We are working with dry vans...
...'s lives. Job Summary: The Lead Licensed Practical Nurse (LPN) functions under the direction of the RN Supervisor who typically... ...specialty is required Minimum 1 year experience in a Pediatric Specialty as a practical or vocational nurse is Required in addition...