Dispatcher-Telecommunicator, Part-Time Job at Milton Hershey School, Hershey, PA

Y2NmMkV4UUlBY2oyTy9XTTJ5ajEvRXNOcEE9PQ==
  • Milton Hershey School
  • Hershey, PA

Job Description

Description:

Milton Hershey School (MHS) is one of the world’s best private schools, where students from lower-income families, who are looking for greater opportunity, can explore their individual interests to the fullest. Thanks to the generosity of Milton and Catherine Hershey, the school is fully endowed with the resources to ensure every child and staff member has what they need to succeed. The school has prepared nearly 12,000 graduates to lead fulfilling and productive lives and is expanding to serve more students in the coming years.

MHS is seeking part-time Central Monitoring Telecommunicators/Dispatcher (CMT) to join the team. The Central Monitoring department operates on a 24/7/365 work schedule and the CMTs dispatch between 15 – 45 calls daily and actively monitor 1000 surveillance cameras on a 24/7 basis. Each day is different! CMTs receive incoming calls, initiate, and coordinate services, and provide feedback and follow-up to our customers. Also, the CMTs oversees the 24/7 Central Monitoring Station: monitoring fire, mechanical system and security alarms, emergency, and non-emergency situations, as well as surveillance cameras across campus. CMTs are considered emergency personnel during emergencies and are required to report to work when the school is closed for any reason.

Available shifts: Thursday - Saturday day shift (mostly between 8:00 AM - 4:00 PM) up to 29 hours per week. Night shift flex (10:00 PM - 8:00 AM) up to 29 hours per week.

Hourly rate: $20.40 - $27.24, pay is determined based on experience. Part-time employees are eligible for a retirement savings plan, an employee assistance program (EAP), free lunches when on duty, and Hershey area discounts. Position will close for applications by 9/17/2024.

Qualifications:
  • High school diploma or GED required.
  • Prior experience handling customer service requests, complaints, and problems required.
  • Prior experience working with security alarm systems and surveillance equipment required.
  • Prior experience with APCO Telecommunicator I, APCO Law Enforcement Dispatch an/or APCO Medical Dispatch training preferred.
  • Proficient computer skills using an IBM platform in a variety of software packages.
  • Excellent verbal and written communication skills.
  • Experience working with security/surveillance systems.
  • Experience with a Total Quality Management System.
  • Prior experience working in a fast paced, multitask environment.
  • Ability to take initiative, prioritize and seek resolutions to problems in a professional manner.
  • Ability to process data entry thoroughly and accurately in a timely manner.
  • Excellent customer service and dispatching skills.
  • Must demonstrate a high degree of integrity, as all MHS staff are role models for MHS Students.
  • Candidate should be willing to actively engage with students beyond the scope of their job responsibilities.

Job Tags

Hourly pay, Part time, Flexible hours, Shift work, Night shift, Day shift, Saturday,

Similar Jobs

Cintas Corporation

Production Shuttle Driver - 2nd Shift Job at Cintas Corporation

 ...Cintas Corporation - JobID: 1239036100 [Route Driver / Truck Driver] As a Shuttle Driver at Cintas, you'll: Drive uniforms and floor mats from a processing plant to a branch location; Transport soiled products to the processing plant and take clean products back to the... 

BCG Attorney Search

Environmental And Land Use Associate Attorney Job at BCG Attorney Search

Environmental And Land Use Associate Attorney Company Name: BCG Attorney SearchExperience: 1-10 yrs requiredPosted on: Oct 28, 2024Profile:Job Overview: A law firm seeks a skilled Environmental and Land Use Associate Attorney to join its Los Angeles office. The ideal... 

Care Options For Kids

Speech Language Pathologist (SLP) Job at Care Options For Kids

 ...Speech Language Pathologist (SLP) Highlands, TX Salary: $70,000 - $87,000 Flexible Hours based on Caseload Full Time About the Role: We're seeking a Speech-Language Pathologist (SLP) committed to helping children overcome barriers, achieve milestones... 

Confidential

Chief Financial Officer (CFO) Job at Confidential

 ...Chief Financial Officer (CFO) About the Company Industry-leading community bank Industry Banking Type Privately Held About the Role The Chief Financial Officer (CFO) will be responsible for overseeing and directing the organization's financial activities... 

Epic Travel Staffing

Travel Nurse (RN) Med/Surg (Medical-Surgical) Job at Epic Travel Staffing

 ...Holidays, no on call Length: 13 weeks Traveler must be willing to work TWO of the following:Thanksgiving and weekend after,Christmas Eve/Christmas Day and weekend after,New Year Eve/New Year Day and weekend after Requirements: ~ MA License ~2 years...