In this role, you'll be at the heart of the client experience. From answering questions and walking families through benefit options to guiding them through important decisions, you'll make coverage simple, clear, and stress-free.
It's not just about forms or paperwork it's about building meaningful relationships, protecting futures, and making a difference every day.
Build strong, ongoing relationships with clients after enrollment
Explain benefit details, policy updates, and assist with claims
Break down coverage options in a way that's easy to understand
Collaborate with team leads to improve onboarding and client service
Serve as the primary point of contact for client questions and support
Take part in professional development and leadership training
Strong communication skills and a passion for helping others
Comfortable with technology and virtual collaboration tools
Organized, self-driven, and detail-oriented
Previous customer service or insurance experience is a plus (not required)
Must be legally eligible to work in the U.S. or Canada
100% remote work with flexible scheduling
Weekly pay + performance incentives
Paid training & mentorship designed to help you succeed
Fast-track advancement with leadership opportunities
Supportive, mission-focused team culture where people come first
The chance to make a real impact by helping families protect their futures
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