Job Description

Job Description

Job Description

Salary: $60,000-$70,000/year

Job Title: Enhancement Manager
Department: Maintenance
Reports to: Maintenance Director

The Enhancement Manager (EM) schedules and directs personnel and resources towards
providing quality, cost-effective enhancement services for clients. EMs support the Account
Manager(s) in estimating, design and client meetings as needed. Work may involve reviewing
contracts to ascertain service, machine, and workforce requirements; answering inquiries from
potential customers regarding methods, material, and price ranges; and preparing estimates
according to labor, material, and machine costs.

Duties/Responsibilities:
Understanding client needs via regular communication with the Account Manager(s)
Managing all landscape enhancement services, including the coordination of all
materials, people, equipment and subcontractors required to produce quality work
Daily communication with the service crews to review specific client needs and property
details.
Hands-on training and supporting of crew members, including proper operation of
equipment, pruning techniques, safety, and quality standards.
Maintaining and managing all required administrative systems, including but not limited
to time approvals in Aspire, job databases, and service schedules.
Ordering materials as needed and monitor costs and deliveries.
Inspect completed work to ensure conformance to specifications, standards, and
contract requirements.
Schedule work for enhancement crews, depending on work priorities, crew or
equipment availability, or weather conditions.
Monitor project activities to ensure that instructions are followed, deadlines are met,
and schedules are maintained.
Develop a clear understanding of the hourly and cost budgets for each of your jobs.
Monitor by reviewing job costs regularly. Communicate job cost information to
installation crew leaders & managers on a regular basis to control hours and costs.
Oversee and coordinate all tree & plant material purchases for the company. This
includes the Design/Build and Commercial Construction departments.
Orders should be delivered/received as close as possible to anticipated planting dates to
avoid stress of plants/trees that may be held for too long.
Network and maintain relationships with nursey stock growers to keep Angelos in good
position for availability and competitive pricing of materials.
Ensure purchase order numbers are properly included on all orders and approve
invoices for all plant & tree purchases made.
Help to maintain a facility that reflects our professional image and provides a safe,
comfortable environment for all employees and visitors.
Inspect delivered plant materials for quality and adherence to specifications.
Organize & maintain stored plants and trees inspecting for signs of insects and/or
disease and overall health and ensure proper treatments as needed.
Document all client interactions in Aspire software.

Required Skills:
Excellent knowledge of plant materials, growth habits, and overall plant health.
Exceptional communication skills.

Valid Drivers License
Excellent time management skills with a proven ability to meet deadlines.
Strategic planning in logistics when organizing field crews and the delivery of materials
to a work site on schedule.
Technology-savvy and ability to learn software with ease. (Knowledge of Aspire is a plus)
Strong analytical and problem-solving skills.
Ability to work in a flexible environment.
Must be a self-starter and be self-motivated.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced environment.
Bi-lingual in Spanish is a plus

Education and Experience:
College degree in a green industry related field (i.e., Horticulture, Agronomy, Landscape
Architecture)
3+ years of prior management, design, customer service, production, or leadership experience.

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