We’re seeking a compassionate and detail-oriented Medical Office Manager / Patient Care Coordinator to support a high-end dermatology practice focused on medical, cosmetic, and surgical skin care. This front-facing role is perfect for someone who thrives in a fast-paced environment, enjoys patient interaction, and can manage multiple administrative tasks with professionalism and poise. Responsibilities Greet patients warmly, manage check-in/check-out procedures, and ensure a smooth flow through the practice Schedule, confirm, and manage appointments across multiple providers and services Answer phones, respond to inquiries, and provide accurate information about treatments and policies Verify insurance, process payments, and assist with pre-authorizations or billing questions Maintain accurate patient records and ensure compliance with HIPAA guidelines Coordinate pre- and post-procedure instructions with clinical staff Serve as a liaison between patients, providers, and medical assistants to optimize the patient experience Support the administrative team with additional duties as needed (supply tracking, inventory, data entry) Qualifications 1+ year of experience in a medical office or dermatology setting preferred Strong interpersonal and communication skills, both verbal and written Comfortable with EMR systems (e.g., Modernizing Medicine, Nextech, or similar) Ability to multitask, prioritize, and work under pressure with grace Polished, professional demeanor — hospitality or concierge experience is a plus High school diploma required; associate’s or bachelor’s degree preferred Compensation & Benefits Competitive hourly rate ($23–$25/hr based on experience) Health benefits and paid time off Career development in a boutique, high-touch dermatology environment Exposure to both medical and aesthetic procedures #J-18808-Ljbffr Satori Digital
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