Job Description

Job Description

Primary Duties

• Patient Services : Welcome patients/visitors warmly in-person or via phone; ease concerns and address basic service questions.
• Appointment Coordination : Arrange, verify, and adjust schedules via dedicated software to maximize provider availability and patient flow.
• Data Handling : Collect/update patient details (demographics, finances) accurately in EHR systems, adhering to HIPAA standards.
• Financial Tasks : Confirm insurance benefits, collect payments, and submit claims efficiently.
• Call Management : Handle multi-line calls, direct messages, and facilitate info exchange among patients/staff/providers.
• Office Operations : Organize files, scan docs, process mail, maintain tidy front desk, and track supplies.

Submission Criteria

• 2+ years receptionist experience (required)
• Cerner system proficiency (required)

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