Job Description

• GENERAL SUMMARY
  
  • The Mental Health Coach is responsible for establishing a therapeutic relationship with pediatric mental health clients, modeling pro-social and positive self-coping skills. Maintains a safe and regulatory compliant treatment setting and collaborates with patient and team stakeholders to ensure an effective treatment experience. May function in on-call capacity as necessary to meet the needs of the organization. Reports to the Nurse Manager.
• ESSENTIAL DUTIES AND RESPONSIBILITIES
  
  • Provision of clinical care-
    
    • Provides evidence-based skills coaching, behavioral modification and direct observation to pediatric patients with mental health diagnoses.
    • Implements and reinforces strategies included in patient's treatment or behavioral plan. Relays ineffective aspects of plan back to broader team for review and adjustment.
    • Completes coping cards with each patient and encourages their use.
    • Completes nursing tasks, as delegated by the RN, for medically involved clients.
    • Maintains a collaborative and supportive stance with patients as a means of maintaining unit calm.
    • Displays expertise in de-escalation cycle and educates patients and families daily on its use.
  • Crisis Management-
    
    • Maintains consistent awareness of where each assigned patient is on de-escalation cycle; utilizes skills appropriate for observed de-escalation level.
    • Adopts a collaborative and reflective stance with patients with the goal of de-escalation in mind.
    • Provides emotional first aid and de-briefing to individual patients and groups after behavioral escalations.
  • Ensure safe and compliant treatment setting-
    
    • Manages patient's room, unit environment and team schedule, ensuring consistent structure and a priority towards safety.
    • Ensures work areas are organized, safe and ready for the next activity or shift.
    • Maintains constant awareness of patient location and immediately alerts nurse to changes in mental status.
    • Completes regular environmental assessment.
  • Admission/Registration/Greeter-
    
    • Processes admissions in a timely, organized and client-centered fashion.
    • Assures anyone entering the unit is free of contraband by encouraging use of assigned lockers.
    • Provides updates to parent/guardian regarding patient condition and progress, information is linked to the plan of care; if unsure of boundaries consults with treatment team prior to sharing information.
    • Greets families when they are present at point of access, provides guidance on way finding and unit rules.
  • Emergency Department-
    
    • Oversees Emergency Department mental health flow by acting as a liaison between provider, charge nurse, bedside nurse, evaluating therapist, admission staff, parent and child.
    • Provides evidence-based skills coaching, behavioral modification and direct observation to pediatric patients with mental health diagnoses. Assistance in application of restraint when deemed medically necessary and ordered by treating physician.
    • Completes nursing tasks (Activities of Daily Living (ADLs), Vital Signs, nutrition, patient weights), as delegated by the RN, for medically involved clients.
    • Maintains compliant and safe environment of care including stocking, setting up rooms for admission and general cleaning.
    • Attends change of shift and unit level huddles.
    • Assists with de-escalation and restraint application when needed.
    • Completes coping cards with each client and encourages their use.
    • Maintains consistent awareness of where each assigned patient is on de-escalation cycle; utilizes skills appropriate for observed de-escalation level.
    • Performs other duties as assigned.
• LICENSES AND/OR CERTIFICATIONS
  
  • None required.
• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
  
  • Undergraduate degree in Social Work, Counseling, Mental Health, Education, Arts & Science, Healthcare or related field from an accredited college/university or equivalent course work and/or previous training and direct care employment experience to demonstrate knowledge or expertise in children, adolescences or mental health. Undergraduate degree in noted disciplines preferred.
  • Supplemental trainings in mental health disorders, crisis response, behavioral planning preferred.
  • Increased Security Clearance may be Required: FBI fingerprinting, criminal background check, and Child Protective Services registry search.
• WORKING CONDITIONS
  
  • Inpatient hospital or outpatient practice with little exposure to dust, temperature and the like.
• PHYSICAL REQUIREMENTS
  
  • Click here to view physical requirements.

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