Job Description

IDR is seeking a dynamic and experienced Practice Manager to join one of our top clients in Plano, TX. This role offers an exciting opportunity to oversee large IT infrastructure projects and manage cross-functional teams in a hybrid work environment. If you are a decisive leader with a knack for efficient service delivery and customer satisfaction, we encourage you to apply today!

Position Overview/Responsibilities for the Practice Manager:

• Oversee large IT infrastructure projects, with a focus on datacenters and network hardware
• Manage up to 20 teams, ensuring efficiency, delivery, and customer satisfaction
• Work closely with leadership and cross-functional teams, including both internal/external stakeholders
• Provide strong conflict resolution and problem-solving skills
• Track and report on project progress to internal governance teams

Required Skills for the Practice Manager:

• 5+ years of large IT program management experience (10+ years of IT project management experience)
• Proven track record in managing large IT infrastructure projects, particularly involving datacenters or network hardware
• Strong experience in service delivery, professional services, assurance, governance, customer satisfaction, people management, and financial management
• Excellent communication skills, both spoken and written
• Prior PMO experience is highly desirable
• PMP certification is a plus

What’s in it for you?

• Opportunity to join an industry-leading organization
• Hybrid work schedule with 1-2 days in office per week
• Full Benefits; Medical, Vision, Dental, and more!
• Competitive compensation package

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