Job Description
Salary: $65,000 - $80,000 base (flexible depending on experience)
Health stipend and performance-based bonus potential (negotiable)
Job Summary: We are seeking a seasoned, detail-oriented
Practice Manager with at least 5+ years of experience in medical office or concierge practice management. This is a
fully remote, full-time role supporting a boutique private-pay medical practice that provides hormone replacement therapy, peptide therapy, and longevity-focused care to high-net-worth clients.
This individual will oversee day-to-day operations, manage patient communications and records, and play a key role in modernizing practice infrastructure, including EMR migration.
Job Responsibilities: - Serve as the primary point of contact for patients and staff, delivering concierge-level support via email and phone
- Maintain and manage patient records using Google Docs (short term), including updates related to prescriptions, labs, and payments
- Oversee all scheduling, follow-ups, patient communications, and payment tracking with high attention to detail
- Monitor prescription and refill cycles to ensure uninterrupted care
- Coordinate directly with the physician on lab results, care plans, and custom patient needs
- Lead the eventual transition from manual documentation to an EMR system - experience with EMR selection and implementation is a plus
- Ensure HIPAA compliance and safeguard patient data privacy
- Handle new patient onboarding, lab coordination, invoicing, and pharmacy communications
- Maintain immediate, professional communication during business hours
Qualifications: - Minimum of 5+ years of experience in medical office or concierge practice management
- Prior experience working with high-net-worth or VIP clientele strongly preferred
- Highly proficient in written communication and email etiquette
- Comfortable managing manual systems and working in Google Docs/Sheets
- Familiarity with hormone therapy, peptides, or basic lab result interpretation is a strong plus
- Proven organizational skills with strong attention to detail and follow-through
- Self-motivated, reliable, and able to thrive in a fully remote, autonomous work environment
- Experience migrating from manual to electronic medical records is preferred
- Demonstrated discretion, confidentiality, and professionalism
About the Company: Our client is a boutique, concierge-style medical practice delivering cutting-edge hormone replacement therapy (HRT), peptide therapy, and life extension protocols. Led by a nationally recognized, board-certified physician, the practice provides high-touch, personalized care exclusively to a high-net-worth, cash-pay clientele. The culture values discretion, operational excellence, and forward-thinking wellness solutions in a remote, tech-enabled environment.
Job Tags
Full time, Temporary work, Private practice, Work at office, Immediate start, Remote work, Flexible hours,