About the Role Mochi Health is seeking a QA Tester to ensure the quality, reliability, and usability of our healthcare tools. In this role, you’ll be embedded directly with our product and engineering teams, working side-by-side with developers to test new features, uncover edge cases, and make sure our software works seamlessly for patients, pharmacies, and internal users. Your work will enhance the speed and quality of development , ensuring that every release has been thoroughly validated before it reaches production. By taking ownership of testing, you’ll make sure the product truly works for the people who rely on it. Responsibilities Manual Testing of Features: Run through new builds, simulate real-world workflows, and validate that features work as expected before release Scenario Design: Develop comprehensive test cases, including edge cases that developers may miss (e.g., duplicate uploads, unusual state restrictions, incomplete data) Business Workflow Validation: Understand Mochi Health’s systems end-to-end—from order creation to formulary management to payout generation—and ensure accuracy across these flows Collaboration: Work closely with developers during feature development, providing rapid feedback (sometimes within minutes) to accelerate iteration cycles User Experience Feedback: Proactively identify pain points and propose improvements based on extensive hands-on use of the product Documentation: Maintain clear records of test results, issues found, and edge cases, ensuring knowledge transfer across the team Automation: Work with developers and learn to automate unit tests, and then grow our test list to cover every possible scenario What We’re Looking For Strong Business Understanding: Ability to quickly learn and navigate healthcare and pharmacy workflows Detail-Oriented & Curious: Naturally inclined to think beyond the “happy path” and uncover hidden issues Non-Technical but Analytical: No coding required, but familiarity with structured test scripts, CSVs, and basic SQL is a plus End-User Mindset: Comfortable running through large volumes of repetitive tasks and spotting UX improvements that might otherwise be missed Collaborative & Onsite Presence: Must be available to join design meetings, test features immediately, and work closely with developers Adaptable: Comfortable with evolving processes as Mochi builds out a formal QA function Why This Role Matters Testers ensure that new features work as intended across different workflows and real-world scenarios By catching issues early, QA testers help the team ship faster, with higher confidence and fewer bugs Testers play a key role in improving the overall user experience, spotting friction points that may not be visible in design docs or quick demos – Salary and Work Arrangements The base salary for this full-time position ranges from $100,000 to $150,000, in addition to equity and benefits. The salary range listed represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by factors such as job-related skills, experience, relevant education or training, and location. Workplace Policy Mochi Health is an in-person company based in San Francisco, CA. Our team works together in person five days a week to foster collaboration, innovation, and strong connections. For office-based roles, the standard schedule is Monday through Friday, 9:00 a.m. to 7:00 p.m. Actual hours may vary. All employees receive meal and rest breaks in accordance with applicable laws. For designated remote roles, this policy does not apply. Equal Opportunity Mochi Health is an Equal Opportunity Employer. We make all employment decisions based solely on merit and provide equal opportunities without discrimination on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, protected veteran status, disability status, or any other legally protected characteristic. We prohibit any form of discrimination or harassment. Candidate Privacy Notice Please review Mochi Health's Candidate Privacy Notice here. Accommodations Mochi Health complies with the Americans with Disabilities Act (ADA) and applicable state/local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law. If you need assistance or accommodations due to a disability, please contact hr@joinmochi.com. #J-18808-Ljbffr Mochi Health
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