Job Description

Receptionist

The Receptionist welcomes visitors (i.e., vendors, customers, patients, staff, students etc.) to the department by greeting them, in person or on the telephone, and answering or referring their inquiries appropriately.

Department Specific Functions

• Call caregivers to confirm upcoming clinic appointments and maintain appointment calendars.
• Work closely with Intake Coordinator on new referrals received via the Florida Early Steps website, faxes and emails.
• Maintain referral logs to track daily and weekly referrals.
• Work closely with the Office Manager to maintain inventory of office supplies.
• Communicate with UM facilities when a work order needs to be placed.
• Bilingual English/Spanish essential.

Knowledge, Skills, and Attitudes

• Proficiency in Microsoft Outlook, Word and Excel
• Ability to learn and navigate Florida Early Steps data system and other platforms used in the program

Minimum Qualifications

Education: High School diploma or equivalent

Experience: Minimum 1 year of relevant experience. Any relevant education, certifications and/or work experience may be considered.

Knowledge, Skills, and Attitudes

• General knowledge of office procedures and operations
• Ability to communicate effectively in both oral and written form
• Ability to understand and follow instructions
• Ability to work evenings, nights, and weekends as necessary

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status: Full time

Employee Type: Staff

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