Release Manger/ Project Manager Job at The Dignify Solutions LLC, New York, NY

ZE16d0dCY01BTXoxUHZPTDJpbnorVTRJ
  • The Dignify Solutions LLC
  • New York, NY

Job Description

Technical/Functional Skills: ServiceNow Odyssey Project Management methodologies Roles & Responsibilities:

  • Embrace interaction with business groups
  • Actively pick up front office issues and queries and drive the resolution for the systems in scope
  • Be responsible for Batch job monitoring and troubleshooting in terms of application and system issues
  • Escalate issues when required to ensure timely resolution
  • Pro-actively seek to minimize potential application support problems through root cause analysis and monitoring
  • Maintain and execute scripts on DB for ad-hoc reports, user requests
  • Parsing and analysis of data feeds as well as error checking
  • Participate in the events such as Quarterly Maintenance Windows and Disaster Recovery rehearsals
  • Maintain documentation related to support activities
  • Be responsible for production stability and Major Incident management ("MIM")
  • Should be able to work independently in high-pressure environment and has experience in direct business integration
  • Possess analytical skills to investigate issues with attention to detail and accuracy paired with good interpersonal skills
  • Have knowledge in IT Service management in key areas of Incident, Problem, Change and Knowledge management The Dignify Solutions LLC

Job Tags

Similar Jobs

Mass General Brigham (Enterprise Services)

Managed Care Analyst II, Variance Analysis Job at Mass General Brigham (Enterprise Services)

 ...Manager, Payer Variance, the Managed Care Analyst II supports activities focused on payer...  ...with contract modeling tool (Harvest and/or Epic preferred).Knowledge of Hospital Third...  ..., secure, quiet, compliant work area for remote work.Employee Status: RegularRecruiting... 

Hampton University

Director of Sports Marketing and Fan Engagement- Athletics Job at Hampton University

Hampton University StaffReporting to the Assistant Athletic Director for Fan Engagement, Sports Marketing and Promotions, the Director of Sports Marketing and Fan Engagement will support the execution of marketing strategies for Hampton Pirates Athletics. This position... 

Disability Solutions

Electrician - Coronado Springs Job at Disability Solutions

 ...Position Overview The on-site Electrician is responsible for installing, maintaining, and repairing wiring, electrical equipment and fixtures. Maintains and repairs electrical items on-site. Performs hands on duties for internal and external clients via verbal and... 

Interior Talent

Interior designer Job at Interior Talent

 ...Interior Designer - Hospitality Interior Design | Dallas, TX This is an excellent opportunity for a creative, detail-oriented, and...  ...guiding a team of design thinkers and doers to create impactful experiences. Your success hinges on adeptly navigating projects through... 

Banco Santander SA

2025 CIB Investment Banking Full Time Associate Program - US Job at Banco Santander SA

2025 CIB Investment Banking Full Time Associate Program - USAre you a proactive and driven individual with an interest in Investment Banking and the desire to work in a multi-cultural division with a global presence?If the answer is yes, then check out our Full Time...