Revenue Operations Manager Job at Yotpo, New York, NY

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  • Yotpo
  • New York, NY

Job Description

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.

At Yotpo, we're on a mission to help brands win customers for life. Our platform powers growth for thousands of forward-thinking eCommerce businesses by helping them connect meaningfully with their customers. As a Revenue Operations Manager, you'll be a critical player in shaping and optimizing how Yotpo's go-to-market teams operate, scale, and drive impact across the business.

Why Join Us:
  • Be at the core of strategic initiatives that directly influence Yotpo's growth trajectory
  • Work cross-functionally with leadership in Sales, Marketing, and Customer Success
  • Grow in a collaborative, data-driven environment that values ownership and continuous improvement
Key Responsibilities:
  • Drive operational excellence by optimizing processes across all go-to-market (GTM) teams
  • Own the end-to-end management of our CRM and related GTM tools, ensuring data integrity, system usability, and process alignment
  • Build and maintain scalable dashboards and reporting frameworks to support strategic decision-making across departments
  • Lead and execute high-impact RevOps projects, including territory planning, forecasting, pipeline management, and process automation
Required Skills:
  • Strong understanding of business processes and information systems, particularly within GTM organizations
  • Excellent analytical skills with the ability to derive insights from complex data sets
  • High level of proactiveness and a strong sense of ownership
  • Proven ability to collaborate effectively with cross-functional stakeholders
  • Confident communicator, capable of presenting insights and recommendations to senior leadership
Preferred Qualifications (Nice to Have):
  • Experience working with Salesforce, HubSpot, or similar CRM platforms
  • Familiarity with GTM tech stacks such as Gong, Clay, or equivalent tools
  • Background in B2B SaaS or experience supporting Sales, Marketing, or Customer Success teams

About the Team:

The Revenue Operations team at Yotpo sits at the heart of our GTM engine, partnering closely with Sales, Marketing, and Customer Success to drive strategic alignment and operational efficiency. We're a collaborative, data-driven, and impact-oriented team that thrives on solving complex challenges and delivering scalable solutions. We embrace Yotpo's values by working transparently, taking ownership of our work, and constantly looking for ways to improve.

If you're passionate about driving meaningful business impact and building scalable systems in a fast-paced, collaborative environment, we'd love to hear from you. At Yotpo, we believe in creating an inclusive culture that values diversity and personal growth-come grow with us!

Salary Range: $100,000-120,000

Base salary ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks.

#LI-Hybrid

Job Tags

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