Job Description

Sales & Practice Manager

Expanding Aesthetic medicine practice is looking for an enthusiastic, personable and self-driven Sales and Practice Manager seeking a rewarding career in Aesthetics. We are seeking the ideal person who is a leader, passionate about beauty and wellness! This professional should be highly motivated to open, manage, and grow a brand-new office location in a fast-growing triangle area suburb. We believe in putting our customers and employees first, focused on a positive, stand-out patient experience and excellent results. Our goal is to consistently exceed their expectations.

Job Summary:  Radiance Rx is looking for a Sales & Practice Manager to be responsible for the launch and growth of our new office location. This includes overall management of the clinic, marketing, sales, customer service, and community outreach. Promote the Radiance Rx brand, skincare products and services, working towards revenue and membership and retention goals. Manage day-to-day clinic operations, including staff scheduling, workflows, inventory, and customer service. Drive new business through effective sales strategies, lead nurturing & conversion, promotions, networking, community engagement and social media campaigns. Promote patient retention with personalized outreach and membership growth. 

Responsibilities also include ensuring customer satisfaction, new customer engagements, and achieving monthly revenue targets. Development and motivation of the team and fostering collaboration between team members. Must be a detail-oriented, organized self-starter, able to prioritize, with the ability to execute at a fast pace.

POSITION:  Sales and Practice Manager 

REPORTS TO:  Practice Ownership

Full Time Position: 40 hours/week: Regular F/T employment. Some evening and weekend hours to be expected for clinic hours and community events / networking.

Salary: $60-80K, Competitive salary based on experience. Includes short term performance incentives, health insurance benefits, 401k, and bonuses based on practice growth.

Experience Requirements: At least 5 years of relevant sales and practice management experience.

Essential Skills and Abilities:

• Manage the daily operation of the clinic and be able to make decisions.
• Foster a customer focused team environment as a leader.
• Ensure high customer satisfaction, handle customer inquiries, and ensure medical questions are appropriately communicated with the medical director.
• Develop, implement and continuously improve marketing and sales strategies to increase customer base and revenue.
• Encourage employees to act to exemplify the clinic and its values.
• Handle administrative tasks including but not limited to scheduling, office supplies inventory, and reporting.
• Participate in company on-site events to market services & products to the community.
• Lead, train, and inspire staff to meet goals and standards.
• Excellent interpersonal and communication skills
• Well-organized with attention to detail
• Tech savvy and able to efficiently leverage POS and CRM systems
• Ability to manage multiple projects simultaneously
• Treats patients and co-workers with respect

Education and Experience:

• Post secondary education
• 5+ years of experience in customer-facing, sales management roles, particularly within the Aesthetics industry.
• Proven experience and success in sales and team leadership are required.
• Superior organizational and time management skills.
• Proven ability to identify and reach new customers and company goals.
• Must have a high level of enthusiasm, confidence, motivation, and drive to succeed.
• Ability to meet deadlines.

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