Job Description

Overview:

• The Salesforce Administrator will be responsible for managing, configuring, and optimizing Salesforce environments to ensure seamless operations, data integrity, and system efficiency.
• This role involves close collaboration with cross-functional teams to implement automation, maintain security standards, and support continuous improvement within the Salesforce ecosystem.

Key Responsibilities:

• Administer, configure, and maintain Salesforce environments including user setup, roles, profiles, and permissions.
• Manage data integrity through regular audits, deduplication, and validation rules.
• Build and maintain automation solutions using Flow Builder, Process Builder, and Validation Rules.
• Monitor and maintain system security and compliance with industry standards such as HIPAA and role-based access controls.
• Perform data migration and management using tools such as Data Loader, Demand Tools, or other ETL utilities.
• Collaborate with developers, architects, and business stakeholders to identify and implement Salesforce enhancements.
• Assist in Salesforce upgrades, patch management, and testing of new releases.
• Support reporting and dashboard creation to provide business insights.
• Document administrative processes, configurations, and change management activities.

Mandatory Certification:

• Salesforce Certified Administrator

Preferred Certifications:

• Salesforce Advanced Administrator
• Salesforce App Builder
• Salesforce Platform Developer I (basic understanding preferred)
• CISSP, CGRC, CRISC, CIPT, or CIPP/US (for security and compliance emphasis)

Required Experience and Skills:

• Minimum 6 to 9 years of Salesforce Administration experience.
• Strong understanding of Salesforce configuration, security, and automation tools.
• Experience in user management, data management, and system maintenance.
• Familiarity with DevOps tools such as Git and Jenkins for deployment.
• Understanding of REST and SOAP API integrations preferred.
• Excellent analytical, troubleshooting, and communication skills.

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