WORK FROM HOME-Call Center Rep. (Houston) Job at Primary Services, Houston, TX

ZE1YeEd4c0pCOFA2T1BPSzB5bjMvVXdKcHc9PQ==
  • Primary Services
  • Houston, TX

Job Description

Enjoy a hybrid work schedule, a supportive culture, and opportunities to grow with a well-established organization. Join a professional environment where your bilingual skills and customer service expertise create a meaningful impact every day.

Primary Services is excited to announce the role of Call Center Representative for a large enterprise client. This position offers the chance to support a high-volume inbound call center within a major customer service operation. As a Call Center Representative , you will handle a wide range of inquiries, provide accurate information, and resolve issues that directly influence customer satisfaction. This role is well-suited for service-driven professionals who thrive in structured, fast-paced environments.

Responsibilities:

  • Answer incoming calls in a professional and courteous manner.
  • Handle and resolve customer complaints by identifying issues and troubleshooting effectively.
  • Provide accurate information related to billing, enrollments, and escalations.
  • Respond to customer questions while ensuring clarity and accuracy.
  • Maintain detailed documentation of interactions and outcomes.
  • Navigate computer systems and software to access and update customer information.

Qualifications:

  • Fluent in Spanish and English highly preferred.
  • Call center experience preferred.
  • High school diploma or equivalent required.
  • Ability to pass a background check.
  • Computer proficiency required.
  • Strong customer service capabilities.
  • Strong organizational skills.
  • Ability to work as a contributing member in a team-based environment.
  • Stress tolerance and patience required for high-volume call handling.
  • Effective communication and listening skills.

Job Tags

Part time, Work at office,

Similar Jobs

SDS-Rx - powered by DHL

Pharmaceutical Delivery Driver (Marlborough, MA) SDS-Rx Job at SDS-Rx - powered by DHL

 ...Job Description Become an SDS Pharmaceutical Delivery Driver If you have a spotless driving record, a dependable vehicle and the drive to come through for people in need, please fill out our driver form to become one of our delivery contractors. Advantages of Contracting... 

K Bellavance Landworks & Hauling

CDL Truck Driver Job at K Bellavance Landworks & Hauling

 ...Bellavance Land Works & Hauling is seeking a reliable and experienced CDL Truck Driver to transport Aggregate Materials, Equipment, and...  ...Trucking Driver Type: * Company driver Trucking Route: * Local Work Days: * Monday to Friday Ability to Commute: * Barre... 

AppleOne

Accounting Specialist Job at AppleOne

 ...Job Description Job Description Accounting Specialist Location: Santa Barbara, CA Pay Rate: Up to $28/hour Job Overview: We are seeking a detail-oriented and reliable Accounting Specialist to join our team in Santa Barbara. This role involves supporting... 

Integrated Polymer Solutions

Manufacturing Engineer 3 (Extrusion) Job at Integrated Polymer Solutions

 ...manufacturer of advanced materials and engineered components, specializing in high-value end markets such as aerospace, defense, medical, semiconductors, robotics, energy, and industrial applications. IPS is comprised of 10 highly respected brands, each recognized for their... 

Roofing Talent America (RTA)

Commercial Sales Representative Job at Roofing Talent America (RTA)

 ...Job Description Sales Representative Commercial Roofing Location : Brooklyn Park, Minnesota Compensation : $85,000 base + competitive commission potential Take Your Sales Career Further, Faster. As a Sales Representative, youll have the independence...