Call Center Assistant Aiea, HI 96701 Employment Type: Part-Time (Temp-to-Hire after 520 hours worked minimum) Work Schedule: 2-3 days per week, 6 AM - 2 PM Start Date: ASAP Interviews: In-person required Job Description: System One is seeking a dedicated Call Center Assistant to join our team. In this role, you will be the first point of contact for our customers, providing them with essential information about our company and services. Key Responsibilities: Respond to routine telephone inquiries regarding the company and its services, ensuring a high level of customer satisfaction. Utilize our computer system to track calls and accurately enter information related to the nature of each inquiry. Follow established procedures and reference standard company documents to provide accurate and timely responses. Perform additional responsibilities as assigned to support the overall operations of the call center. Qualifications: High school diploma or equivalent. A minimum of 2 years of relevant work experience in a customer service or call center environment. Strong verbal communication skills, with the ability to convey information clearly and effectively. Basic data entry skills and proficiency in using computer systems. System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M1 Ref: #236-Eng Pasadena
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