Customer Service ( Remote work) Job at Path-Arc, Arlington, VA

ZE16d0dSY09COHp6UGYySzJDNzYrRW9JcEE9PQ==
  • Path-Arc
  • Arlington, VA

Job Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Requirements

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Job Tags

Full time, Remote job, Work from home, Flexible hours,

Similar Jobs

Idaho State Job Bank

Initial Clinical Reviewer II Job at Idaho State Job Bank

Initial Clinical Reviewer II at Evolent in Boise, Idaho, United States Job Description Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties... 

Novo Connections

Travel RDN - Registered Dietitian Nutritionist - $2,000 per week Job at Novo Connections

 ...Novo Connections is seeking a travel RDN - Registered Dietitian Nutritionist for a travel job in Flagstaff, Arizona. Job Description & Requirements ~ Specialty: RDN - Registered Dietitian Nutritionist ~ Discipline: Allied Health Professional ~ Start Date: 0... 

Alpla Inc.

Forklift Operator Job at Alpla Inc.

 ...long term and life insurance paid by ALPLA ~ Paid vacation; paid holidays What You Will Enjoy Doing The Fork Lift Operator is responsible for receiving, staging and shipping product. ~ Preparing finished product to ship to customer ~ Adheres to performance... 

Uber

Uber Driver: You Could Earn $29.09 Per Hour In Butler Job at Uber

 ...of licensed driving experience in the US (3 years if you are under 25 years old) Use an eligible 4-door vehicle You consent to driver screening and background check You have an iPhone or Android smartphone Vehicle Requirements vary by region, well show you... 

HonorHealth

RN MedSurg Stroke Tele/Neuro Tele Job at HonorHealth

 ...PRIOR TO START Required All Diploma and ADN hires must complete BSN within 60 months of hire date OR have 10 years of Registered...  ...10 months med-surg or acute specialty setting Required 1 year RN experience for all Float Positions Required Licenses and Certifications...