Job Description

Apply today and Walk-In Tuesday - Thursday for your Interview!

• When: Every Tuesday, Wednesday & Thursday
  Time: 11am - 4pm
  Location: 200 South Legacy Trail, St. Augustine, FL 32092
• When you arrive, ask for: Ramon or Sharon

• Position Schedule: Full-Time, Year-Round; Open availability including Weekends and holidays

• What to bring: Resume

Join our team at Hilton Vacation Club St. Augustine as a Deep Cleaning Attendant! Join in the fun and be part of a team that makes a difference in the lives of those we serve as well as the communities we are a part of. Located near all major attractions and with tons to offer our members and guests, this is definitely the place to be if you want to grow your career and learn from a consummate group of professionals that strive for excellence.

As a Deep Cleaning Attendant , you will drive company success by performing the following tasks to the highest standards:

• Friendly and effective communication with dispatch, Team Members, and guests to ensure the satisfaction of our guests and owners
• Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs
• Follow company philosophies, policies, and procedures and communicate them to appropriate departments
• Ensure resort follows all federal, state, and local laws, including OSHA
• Clean all assigned units, offices and public areas in compliance with all standards of quality and efficiency and promptly turn in all lost and found items after being accurately tagged and identified
• Report any maintenance problems, damage or missing items to proper housekeeping personnel
• Report any suspicious activity to the Security department
• Maintain cleanliness of carts and ensure supplies and equipment are in a neat and orderly appearance
• Assist management in maintaining an accurate inventory of linen and supplies
• Maintain compliance with both company policies and procedures.
• Maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and guests
• Other duties and special project as assigned by housekeeping management

To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:

• Cleaning background to include homes, offices or hotels
• Customer service or similar related experience

In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:

• Hospitality industry 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

As a Deep Cleaning Attendant , you will drive company success by performing the following tasks to the highest standards:

• Friendly and effective communication with dispatch, Team Members, and guests to ensure the satisfaction of our guests and owners
• Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs
• Follow company philosophies, policies, and procedures and communicate them to appropriate departments
• Ensure resort follows all federal, state, and local laws, including OSHA
• Clean all assigned units, offices and public areas in compliance with all standards of quality and efficiency and promptly turn in all lost and found items after being accurately tagged and identified
• Report any maintenance problems, damage or missing items to proper housekeeping personnel
• Report any suspicious activity to the Security department
• Maintain cleanliness of carts and ensure supplies and equipment are in a neat and orderly appearance
• Assist management in maintaining an accurate inventory of linen and supplies
• Maintain compliance with both company policies and procedures.
• Maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and guests
• Other duties and special project as assigned by housekeeping management
• Maintain cleanliness of the resort through the use of specialized equipment, including auto floor scrubbers, buffers, electrostatic sprayers, burnishers, carpet extractors, encapsulators, steamers, etc.
• Maintain, clean, and restore hard floor surfaces, natural stone surfaces, carpeted surfaces, and upholstered surfaces.
• Clean and maintain all housekeeping vehicles, including golf carts.
• Conduct remedial cleaning and disinfection after bio-spills and bio waste.
• Repair and maintain all housekeeping carts, vacuums, and other equipment as needed.
• Identify and repair and/or report any safety hazards to management.
• Assist with deep cleans, including moving appliances and furniture, transporting housewares, pressure washing, conducting floor cleaning, etc.
• Miscellaneous indoor or outdoor cleaning duties may be assigned as needed, such as cleaning of light fixtures, pressure washing, trash removal, removal of gum, cleaning signs and posts, cleaning flower beds, etc.
• Remove clean and dirty linen from guest rooms, storages, or hallways.
• Respond to guest calls including, but not limited to, transporting linen, housewares, and other requests.
• Organize and maintain housekeeping storage.
• Maintain and record all assigned work and duties through the resorts specific tracking systems such as HotSOS.

To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:

• Cleaning background to include homes, offices or hotels
• Customer service or similar related experience

In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:

• Hospitality industry 

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