Job Description

Sigma Continental is searching for an experienced FedEx CDL-A driver to join our team as a Business Contact/Operations Manager. Please note that this is a driver/manager position.

Our team maintains safety as a priority, has a service-oriented attitude, is reliable and organized, and possesses effective time management skills while complying with safety rules and policies. If this sounds like something that is a good fit for you, we want to speak to you!

We are a Contracted Service Provider for FedEx Ground operating in 8 markets across 4 states. We offer attractive compensation packages, brand-new equipment, great benefits, and holiday pay. This position will manage the company's safety program and provide direction and leadership to the entire Fleet.

At Sigma Continental our Operations Managers are the core of our business, responsible for leading our team of drivers through action and accountability, maintaining positive and professional relationships with drivers and district leaders, and maintaining business needs through proper staffing and conflict management.

Key Responsibilities:

• Team Management: Build and manage a team of drivers to meet the growing needs of the business.
• Performance Management: Identify and respond to issues requiring termination, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, employee concerns, and staff productivity.
• Operational Planning: Plan, schedule, and manage inbound and outbound Linehaul Operations.
• Cost Efficiency: Analyze tractor usage to minimize operational costs.
• Route Engineering: Accurately engineer routes for peak seasons, volume spikes, and other contingency situations.
• Goal Management: Actively manage service and cost targets, ensuring goals are met.
• Trend Analysis: Identify trends and proactively communicate areas for improvement.
• Contract Management: Communicate and review contractual changes and issues, including Settlement and Service KPIs.
• Compliance: Ensure adherence to the Independent Contractor Run Assignment Program for the assigned area.
• Dispatch Organization: Organize combination dispatches and ensure on-time delivery and pickup of trailers.
• Safety Culture: Reinforce a safety-conscious culture by supporting safety initiatives.
• Performance Monitoring: Monitor driver performance daily to ensure safety and productivity.
• Incident Follow-Up: Daily follow-up on all VEDR recordable incidents and accidents.
• Vendor Relations: Establish and maintain relationships with vehicle maintenance vendors to ensure compliance with the preventative maintenance program.
• Contingency Planning: Actively manage and investigate schedule delays, accidents, and equipment failures. Develop contingency plans for on-time load delivery during en-route breakdowns or accidents.
• Compliance Reporting: Analyze transportation safety program records and produce performance and compliance reports.
• Policy Compliance: Ensure employee compliance with policies including uniforms, pre/post trip inspections, DOT compliance, Hazmat, insurance cards, fuel cards, accident packets, triangles, fire extinguishers, etc.
• File Maintenance: Supervise the preparation and maintenance of contractor, driver, and tractor files to ensure compliance with internal policies and federal, state, and local regulations.
• CDAS Tracking:  Ensure contractor records in CDAS are current for tracking physicals, safety training, and license renewal dates.
• Relationship Management: Maintain positive business relationships with station management and team members.
• Communication: Provide timely and professional responses to operational correspondence and complaints.
• Safety Audits: Perform road-tests, security audits, ride-along evaluations, and shadow audits in coordination with the Safety Director.
• Driving Duties: Regularly cover runs as an approved FedEx driver.

Key Benefits:

• Competitive Pay: $1600-$1850/per week
• Paid Time Off: One week after 1 year, 2 weeks after 2 years
• Paid Holidays: Floating Holidays
• Training: Excellent training and best-in-class tools provided.
• Career Growth: Opportunities for advancement with a growing company.

Position Requirements:

Experience:

• 3+ years as a CDL-A driver, with FedEx experience preferred.
• 1+ years in a management role preferred.

Age: Must be 21 years or older.

Driving Experience:

• 12 months of commercial driving experience within the last 3 years.
• Class-A CDL with doubles endorsement required.

Health and Background Checks:

• Must pass a DOT physical, drug screen, and criminal background check.

Driving Record: Must have a clean driving record.

Skills and Knowledge:

• Proven ability to apply sound business judgment to establish and accomplish goals.
• Knowledge of field operations concepts, practices, and procedures, as well as transportation regulations.
• Demonstrated ability to build professional rapport, effectively lead a team, and positively influence diverse groups.

Job Type: Full-time

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